Everything Your ISP Needs

Powerful Features for Modern ISPs

From subscriber authentication to financial reporting, CloudOS delivers a unified platform so you can focus on growing your network -- not managing tools.

10,000+Subscribers Managed
99.9%Uptime Guarantee
200+ISPs Trust Us
<50msAPI Response Time

Network Management

Enterprise-grade PPPoE authentication powered by FreeRADIUS with full CoA and disconnect support. Manage thousands of concurrent sessions, allocate IP pools dynamically, and enforce bandwidth policies in real time.

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PPPoE session management with real-time status
FreeRADIUS integration with automatic configuration
Change of Authorization (CoA) & disconnect messages
Active session monitoring and forced disconnects
Dynamic and static IP pool management
Bandwidth profile enforcement per-user
MAC-address binding and security policies
Multi-NAS support across locations

Subscriber Management

A full-featured CRM purpose-built for ISPs. From onboarding to retention, manage every aspect of your subscriber lifecycle with bulk operations, document storage, and a self-service customer portal.

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Complete subscriber CRM with custom fields
Bulk import & export via Excel / CSV
Profile photos and CNIC document storage
Area and sub-area management with mapping
Self-service customer portal with usage stats
Installation scheduling and technician assignment
Customer groups and tagging system
Detailed activity logs and audit trail

Billing & Invoicing

Automate your entire billing cycle -- from package creation and auto-renewal to grace periods and overdue tracking. Integrated POS and ledger keep your finances transparent and audit-ready.

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Flexible package management with custom cycles
Auto-renewal with configurable grace periods
Point-of-Sale (POS) system for walk-in payments
Complete financial ledger with double-entry
Outstanding balance and overdue tracking
Invoice generation and PDF export
Payment gateway integrations (JazzCash, EasyPaisa)
Revenue reports and collection analytics

Analytics & Reports

Keep your finger on the pulse of every device across your network. SNMP-based polling, real-time uptime dashboards, speed-test analytics, and intelligent reboot detection keep you one step ahead.

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SNMP v2c/v3 polling with custom OIDs
Device discovery and inventory management
Real-time uptime monitoring with alerts
Speed test scheduling and historical reports
Bandwidth utilization graphs per-port
Latency and packet-loss monitoring
Custom dashboard widgets and NOC view
Automatic reboot detection and analysis

Security & Access Control

Protect your network and your data with enterprise-grade security. Role-based access, encrypted communications, MikroTik API integration, and OLT management keep everything locked down.

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Role-based access control with fine-grained permissions
MikroTik RouterOS API (queues, firewall, NAT)
OLT & GPON ONT management and provisioning
Simultaneous-use and session-timeout controls
Automated backups and disaster recovery
REST API for third-party integrations
White-label branding and custom domain
Encrypted data storage and secure API endpoints

24/7 Support & Communication

Reach your subscribers instantly through every channel they use. Broadcast payment reminders, outage alerts, and promotions via WhatsApp, SMS, email, and push notifications -- with live chat for real-time support.

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WhatsApp Business API integration
Bulk SMS campaigns with templates
Email broadcasts with rich HTML templates
Push notifications to customer portal
Live chat support with agent assignment
Scheduled messaging and drip campaigns
Automated payment reminders and receipts
Broadcast filters by area, package, or status

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